Free Collection from our Head Office
If you live locally and would like to collect your order from us please contact us beforehand to ensure your order is ready and no charge will be made.
Please allow two working days for your order to be processed.
Contact us at firstname.lastname@example.org if you would like to arrange this. Our office address for collections is Links House, 2a Saltcoats Road, Gullane, EH31 2AQ.
We want you to be happy with everything you buy from us. If you are not completely satisfied with any* of the goods you purchase, please return them within 28 days and we will refund you.
All returned goods will be examined upon receipt. For reasons of hygiene we are unable to offer refunds, replacements or exchanges on any opened or used goods. We will process your return as quickly as possible and will notify you by email once your refund, replacement or exchange has been processed, no later than 7 working days after we have received the goods.
Please note that delivery charges are not refunded. Without exception, we will not accept returns on open or used items, unless the item is faulty. For your protection, we recommend that you use a recorded-delivery service to return items.
The Beatitude products are free of the most common allergens such as artificial colours, synthetics and artificial fragrance.
However some people may find they are sensitive to essential oils or any substance, natural or chemical. We regret that we are not able to offer a refund, credit or exchange if, after using a product, you find you are sensitive to it or it is unsuitable for your needs.
Your rights to return goods are protected under the EU Distance Selling Directive. If you require any further information about returns please do not hesitate to contact us at email@example.com
*Please note that personalised items can only be returned if the goods are faulty. Any Further Information Required?
If you require any further information please contact us you can email us at firstname.lastname@example.org
Beatitude is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Beatitude may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 2011.