privacy & cookie policy

THIS PRIVACY POLICY SETS OUT HOW BEATITUDE USES AND PROTECTS ANY INFORMATION THAT YOU GIVE BEATITUDE WHEN YOU USE THIS WEBSITE.

 

BEATITUDE IS COMMITTED TO ENSURING THAT YOUR PRIVACY IS PROTECTED. SHOULD WE ASK YOU TO PROVIDE CERTAIN INFORMATION BY WHICH YOU CAN BE IDENTIFIED WHEN USING THIS WEBSITE, THEN YOU CAN BE ASSURED THAT IT WILL ONLY BE USED IN ACCORDANCE WITH THIS PRIVACY STATEMENT.

 

BEATITUDE MAY CHANGE THIS POLICY FROM TIME TO TIME BY UPDATING THIS PAGE. YOU SHOULD CHECK THIS PAGE FROM TIME TO TIME TO ENSURE THAT YOU ARE HAPPY WITH ANY CHANGES. THIS POLICY IS EFFECTIVE FROM AUGUST 2011 AND WAS UPDATED IN MAY 2018 TO COMPLY WITH THE GDPR REGULATIONS.

 

Information we collect about you

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To confirm and deliver your online order
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. If you do not want to have our special offers and news then you can unsubscribe by emailing us at info@beatitudeproducts.com to be removed from our database.

We collect information about you when you when you make a purchase online at our website. Information we will have for you if you have made a purchase online may include:

• Your Name
• Your Address
• Your Email Address

If you have taken out a magazine subscription where Beatitude was providing the subscription gift we may have:

• Your Name
• Your Address
• Your Email Address

If you have entered a competition with us then you will have given us your name and email address and sometimes your address.

Why we have your personal information

We hold this information so we can process and confirm your orders and delivery of your Beatitude purchase and/or so we can delivery your competition gift or subscription gift.
We will not delete your personal information for up to 6 years, but if you wish for us to delete your details please contact us on the address below. This is so we can see your order history and analyse our sales.

We periodically send out promotional emails about new products, special offers and other information about Beatitude which we think that you may find useful and we use the email that you have provided to do so and you have opted in for this this service. By agreeing to our terms and conditons and by agreeing with our privacy policy.

The newsletter service that we use is MailChimp who are a trusted and offer a fully compliant service. If you have any specific questions about their Privacy Policy and their GDPR and the use of MailChimp, you can email legal@mailchimp.com or you can visit www.mailchimp.com for more information.

Accessing your information or Removing Your Information

If you wish to change or remove your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@beatitudeproducts.com You can also unsubscribe here

Please note that you have the following rights:

• Right to be forgotten: An individual may request that an organization delete all data on that individual without undue delay.
• Right to object: An individual may prohibit certain data uses.
• Right to rectification: Individuals may request that incomplete data be completed or that incorrect data be corrected.

To obtain a copy of the information we hold about you or if you wish for us to delete or change your personal information at anytime please write to:

Data Protection Officer
Beatitude
Links House
Saltcoats Road
Gullane
EH31 2AQ

Or email info@beatitudeproducts.com

Sharing your information:

We do not share or sell your information with any third parties for any marketing purposes.
There are two payment gateways on beatitudeproducts.com that we use and these are run by PayPal and WorldPay. Please note we do not process or take payments directly and so we do not hold any financial information about you. If you wish to learn more about the services and privacy policies of these companies you can visit their websites at www.paypal.com and www.worldpay.com

Changes to our policy

This policy replaces all previous versions and is correct as of May 2018. We reserve the right to change the policy at any time.

Contacting us

If you have any queries, please contact us at info@beatitudeproducts.com or you can write to:

Rebecca O’Connor
Beatitude
Links House
Saltcoats Road
Gullane
EH31 2AQ

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@beatitudeproducts.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Our website requires the use of some cookies to enable you to be able to browse and add items to your shopping bag – without these cookies you would not be able to place your order. We also use cookies for some of the following reasons:-

To Track our sales 
and for Product ratings & reviews. 

At no point do our cookies or those of our third parties store your personal payment information.

Cookies for site performance.

We use Google Analytics, Google Double-Click, Google Adwords to understand and monitor the effectiveness of our site.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you would like further information or if you would like to control or delete cookies please find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Managing cookies

Your continued use of our site constitutes your consent to accept these cookies and data collection, however you can set your internet browser to reject all cookies, or to notify you when a cookie is set. You should consult the Help section of your browser to learn how to change your cookie preferences. You may also find instructions on how to do this at www.allaboutcookies.org/manage-cookies

If you leave cookies on, remember to log out when you have finished using a shared computer. If you wish to control the advertising you see online, please go to www.youronlinechoices.eu

Different types of cookies?

We have classified our cookies into two different types; First and Third party cookies. First party cookies are the cookies that we have set so that we can offer you a fully functional experience when shopping our site. Third party cookies are set by our business partners such as Social Media – Twitter, Facebook and Youtube which we use to display video content.

First party cookies

In order to be able to shop on our website we require your computer to accept cookies. Some of our cookies (classified as First Party cookies) are essential to enable the shopping basket and sign-in functions on our website, without them you would not be able to place an order with beatitude products.co.uk. 

Our cookies don’t store personal information such as name, address or any payment details. Below is a list of the main cookies that we use and what we use them for, some of our partners also use cookies which you can find detailed under Third Party Cookies.

Third party cookies

We work with carefully selected suppliers who also use cookies on our website. These cookies enable certain features that are run in conjunction with partners such as Facebook, Twitter & YouTube to function. We don’t control the setting of some of these cookies so for more information about please visit the relevant third-party website. 

Please note: It is possible to turn off your cookies through your website browser settings using “Private Browsing mode whilst viewing this site (called “Incognito” in Chrome, “In Private” for Internet Explorer, “Private Browsing” in Firefox and Safari etc), however this will affect the functionality and experience of our site.

We use non-personal identifiable information for internal business and marketing purposes and to help administer and improve our website for your shopping and user experience. We may use the information you provide in aggregate form for internal business purposes to analyse trends and site traffic patterns to improve our content, merchandise, and services.

We also work with service providers that use cookies and web beacons to collect information about your visits to our website and to other websites you may visit, and to serve advertisements to you across the Internet based on that information.

Protecting Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children. Although children may look at our website, they are not permitted to make a purchase, create an account, enter a competition, poll or other promotion, submit a customer survey, sign-up for emails or post comments on our blog.To make a purchase you need to be over 18. It’s only then that you can legally enter a contract or buy something with your own money.

Protecting Your Security

We work in accordance with industry standards to protect the security of your personal information both online and offline. Personally identifiable information is stored on computer servers in a controlled environment that is reasonably protected from unauthorised misuse or disclosure. We use available technology and other techniques to implement systems such as firewalls, and/or encryption to secure marketing data transfers.

Orders placed on our website are encrypted using Secure Socket Layer (SSL) technology, an industry standard that is used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.

We take special steps to safeguard your personal information and since your password is protected, only you can access your account information. We recommend that you keep your password private and always sign-off of your account and close your browser when you are finished shopping. If you have any questions about security on our website, please Contact Us at info@beatitudeproducts.com

website disclaimer

The information contained in this website is for general information purposes only. The information is provided by beatitude and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

 

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

 

Through this website you are able to link to other websites which are not under the control of beatitude. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Beatitude takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.